Information We Collect

When you engage with our services, sign up for newsletters, download resources, or complete forms, we may collect the following information:

• Name
• Email address
• Contact details (phone number, address if provided)
• Information you choose to share about your situation (e.g., in coaching intake forms)

How We Use Your Information

We use your data to:

• Provide coaching, therapy, or related support services
• Send you resources, guides, or newsletters you signed up for
• Manage bookings, payments, and communication
• Improve our services and understand client needs
• Comply with legal and regulatory requirements

Legal Basis for Processing

Under UK GDPR, we process personal data based on:

• Your consent (e.g., signing up for a newsletter or free resource)
• Contractual necessity (e.g., delivering coaching sessions you’ve purchased)
• Legal obligations (e.g., record-keeping for professional standards)

Data Protection & Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Sharing Your Data

We will never sell or rent your data. We may share limited information only with trusted third-party providers (e.g., payment processors, booking systems) necessary to deliver our services. Data Retention We retain personal data only as long as necessary for the purposes outlined above, or as required by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Withdraw consent at any time
• Request deletion (“the right to be forgotten”)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)